BRANCH BANKING REFRESHER

Executive Programme

Modern branch banking is very different from it was like only a few years ago, but for some banks such as Sweden’s Handelsbanken, every branch remains a separate business where the manager is the chief executive.

Like everything else in retail banking, the role of branches is changing at a rapid pace. But the branch is not going away.

This course is designed for retail banking executives who recognise this. Subjects covered include:

  • The Future of Modern Retail banking

  • Ethics and compliance

  • Business Models in Retail Banking and Fintech

  • Sales Management

  • Retail Banking Products and Services

  • Managing the Product Portfolio

  • People Management

  • Foundations of Customer Management

  • Advanced Customer Management

  • Building a Modern, Customer-Centric Digital Retail Bank

On completion of the programme material, candidates take an online exam. Successful candidates are awarded the Branch Banking Management Executive Certificate, issued by Retail Banking Institute.

Programme Details:
Online. Self-paced. Estimated time of 100 to 120 hours.

Price: €1599

Please contact Caroline.Hastings@lafferty.com