Current Status Not Enrolled Price Free Get Started Login to Enroll Course Content CHAIRMAN'S NOTE INTRODUCTION 1 BUSINESS MODELS FOR RETAIL BANKING INTRODUCTION TO RETAIL BANKING BUSINESS MODELS BUSINESS MODELS BUSINESS STRATEGY AND BUSINESS MODELS PRODUCT-CENTRIC, CHANNEL-CENTRIC, OR CUSTOMER-CENTRIC? DEFINING CUSTOMER-CENTRICITY DRIVERS OF CHANGE AND UN-BUNDLING THE BANK RE-BUNDLING THE BANK THE REALITY WITHIN BUSINESS: MARKETING’S CUSTOMER-CENTRICITY PARADOX IT MATTERS IF YOU ARE NOT CUSTOMER-CENTRIC TRUST MAKING THE CASE FOR A CUSTOMER-CENTRIC BUSINESS A CUSTOMER-CENTRIC BUSINESS MODEL OFFERS A SOLUTION 2 FINTECH DRIVERS, MODELS AND PROFITABILITY INTRODUCTION TO FINTECH DRIVERS, MODELS AND PROFITABILITY WHAT IS A FINTECH? DRIVERS OF FINTECH FINTECH IN BANKING HOW FINTECH TARGETS THE PAIN POINTS OF BANKS THREE TYPES OF BANK FINTECH FROM GAFA TO BAT 1 of 2
