Retail banking is very different from corporate banking – and bank chairmen need to understand the different cultures and potential profitability of each line of business.  

This refresher course will brief the bank chairman on the current state of retail banking and the trends that are re-shaping the sector – from an increasingly competitive environment resulting from the digital revolution and new fintech entrants to the risks of climate change that will eventually show up in provisions for loans that are not fully recoverable.