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Course Content

1 INTRODUCTION TO BUILDING A MODERN CUSTOMER-CENTRIC RETAIL BANK
2 WHY ARE NEW BANKS LEADING IN CUSTOMER EXPERIENCE?
3 WHAT DO THE NEW BANKS HAVE IN COMMON?
4 WHAT ARE THE CHALLENGES FOR TRADITIONAL BANKS?
5 WHY SHOULD YOU BUILD A CUSTOMER-CENTRIC DIGITAL RETAIL BANK?
6 CUSTOMER-CENTRICITY WILL ACHIEVE RESULTS
7 A MODERN CUSTOMER-CENTRIC RETAIL BANK: HOW WILL YOU BUILD IT? 1 Quiz
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Lesson Content
STANDALONE QUIZ: BUILDING A MODERN CUSTOMER-CENTRED DIGITAL RETAIL BANK
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