Current Status Not Enrolled Price Free Get Started Login to Enroll Course Content 1 INTRODUCTION TO BUILDING A MODERN CUSTOMER-CENTRIC RETAIL BANK 2 WHY ARE NEW BANKS LEADING IN CUSTOMER EXPERIENCE? 3 WHAT DO THE NEW BANKS HAVE IN COMMON? 4 WHAT ARE THE CHALLENGES FOR TRADITIONAL BANKS? 5 WHY SHOULD YOU BUILD A CUSTOMER-CENTRIC DIGITAL RETAIL BANK? 6 CUSTOMER-CENTRICITY WILL ACHIEVE RESULTS 7 A MODERN CUSTOMER-CENTRIC RETAIL BANK: HOW WILL YOU BUILD IT? 1 Quiz Expand Lesson Content STANDALONE QUIZ: BUILDING A MODERN CUSTOMER-CENTRED DIGITAL RETAIL BANK