Archives: Courses

1 THE FUTURE OF RETAIL BANKING 2 ETHICS AND COMPLIANCE 3 RETAIL BANKING BUSINESS MODELS 4 CUSTOMER MANAGEMENT 5 BRAND MANAGEMENT 6 BUILDING A MODERN CUSTOMER-CENTRIC BANK 7 LEADERSHIP OF A RETAIL BANK  

Introduction to the Associate International Retail Banker programme Welcome to the Associate International Retail Banker programme, which is Level II of the RBI’s Certified International Retail Banker programmes.  This programme builds on Level I, the Affiliate International Retail Banker programme, which introduced the foundations of retail banking.  In this programme, candidates are introduced to the management functions …

ASSOCIATE INTERNATIONAL RETAIL BANKER Read More »

1 INTRODUCTION TO RETAIL BANKING 2 ETHICS AND COMPLIANCE 3 RETAIL BANKING BUSINESS MODELS 4 CUSTOMER MANAGEMENT 5 SALES MANAGEMENT 6 MARKETING 7 RETAIL BANKING PRODUCTS AND SERVICES 8 OPERATIONS 9 RETAIL CREDIT RISK MANAGEMENT

Module 1 - Retail Banking Institute

Start the course We are delighted to welcome you to the Digital Payments Professional Certificate course. We invite you to read first through this brief introduction and overview of the course. You can also go directly to start the course by clicking the ‘Start the Course’ button above or by scrolling down to the end of …

CERTIFICATE IN DIGITAL PAYMENTS Read More »