Archives: Courses

CEO OF A BANK/RETAIL BANK PROGRAMME

1 THE FUTURE OF RETAIL BANKING 2 ETHICS AND COMPLIANCE 3 RETAIL BANKING BUSINESS MODELS 4 CUSTOMER MANAGEMENT 5 BRAND MANAGEMENT 6 BUILDING A MODERN CUSTOMER-CENTRIC BANK 7 LEADERSHIP OF A RETAIL BANK  

ASSOCIATE INTERNATIONAL RETAIL BANKER

Introduction to the Associate International Retail Banker programme Welcome to the Associate International Retail Banker programme, which is Level II of the RBI’s Certified International Retail Banker programmes.  This programme builds on Level I, the Affiliate International Retail Banker programme, which introduced the foundations of retail banking.  In this programme, candidates are introduced to the management functions …

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AFFILIATE INTERNATIONAL RETAIL BANKER

1 INTRODUCTION TO RETAIL BANKING 2 ETHICS AND COMPLIANCE 3 RETAIL BANKING BUSINESS MODELS 4 CUSTOMER MANAGEMENT 5 SALES MANAGEMENT 6 MARKETING 7 RETAIL BANKING PRODUCTS AND SERVICES 8 OPERATIONS 9 RETAIL CREDIT RISK MANAGEMENT